How to Know If It Is Finally Time to Have New Business Phones Installed
You do not want to make the mistake of assuming that just because you already have phone lines ran everywhere and that your employees have phones to use that you never need to worry about calling for business phone installation services again. As lines become old and phones become outdated, you will need to have new phones and lines installed. To make sure that you are not waiting too long to call and schedule the installation, you may want to spend a moment reading over the following:
A Lot Of Static Is Heard On Either End
Whether you are getting a lot of complaints from callers hearing static that your employees can't hear or the employees are hearing the static noise themselves, you will want to take the matter seriously. Even if seems as though the noise level is low now, it can get a lot louder in no time at all. Even if it does not get louder, it can still be annoying and distracting to your callers and employees alike. Also, the longer the static remains a problem, the more likely it is that your customers might see this as a sign of poor business practice.
Calls Are Being Dropped During Transfers
You want to make sure that the calls being sent from one department to another arrive just fine, so customers can be helped and your company can continue to flourish. The occasional dropped call can happen and sometimes, it is because the caller simply decided to end the call. Maybe they were talking on a cellular phone and it was their phone that lost the signal. However, if you are noticing that your company is experiencing a higher than usual call drop average, it is likely that your phones are outdated. Once you have the new phones in place, the issue of dropped calls should disappear.
By keeping the previously mentioned information in mind, you should find that it is going to be a lot easier for you to spot the need for business phone installation services. As soon as you notice that your phone lines are causing interference, static, or that calls are being dropped during transfers, you may want to call to schedule an installation appointment. When you are searching for the right company to call, make sure that they offer not just the installation of the new business phone system, but that they will be able to teach you and your tech team how the new phones are used. This way, you will be able to teach your employees have to use the phones properly and how to make the most out of the features that come with them.